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SHIPPING POLICY

North America (Canada and USA): Canada Post and USPS

 

Delivery Time

Rate

Type

6 to 8 Days

$7.99 Free for orders over $120

Standard - USPS - Tracking

4 to 5 Days $14.99 

Expedited - USPS- Tracking & Insured

1 to 3 Days

$19.99

Priority - USPS- Tracking Insured

STORE PICKUP

FREE


Pickup from
 

#120-100 East 1st Street, North Vancouver, BC

IMPORTANT:

You may only pick up your order after you receive the " Ready for Pick up" email confirmation from us. Your order will not be available before the confirmation email is sent.

Store Hours: 

Mon-Fri: 9:00am-5:00pm

Sat: 11:00am-3:00pm (Only by calling and arranging with staff in advance)


Outside North America - International Service
All International orders are labelled as Gift with a low value to avoid custom / duty charges.
However if the customs apply any duty charges at destination country customer is responsible to pay such charges.

 

Delivery Time

Rate

Type

   5 to 10 Day

$34.99

Priority - Tracking & Insured All countries listed for shipping

 

Out of Stock Items

You will receive an email if any items from your order are currently out-of-stock with an Estimated Time of Availability (ETA).

For larger orders - shipped to USA and Canada addresses - we may split your order at no additional shipping charge and ship all available items. All out of stock items will be shipped separately in the last and second shipment once they are available.

All International and small orders (Less than $200 to $300), will ship as soon as the out-of-stock item becomes available.

In case you wish to split your order additional shipping charges may apply after and your order may be split after we receive your confirmation of acceptance of the additional shipping charge. If you have questions, please contact Customer Support.


For shipments outside Canada & U.S: Youll receive an email notification if any items from your order are currently out-of-stock with an Estimated Time of Availability (ETA). Your complete order will ship as soon as the out-of-stock item becomes available. If you would prefer to cancel the out-of-stock item(s), please contact Customer Support immediately.

For orders arriving at a HOTEL, please select the Express Shipping option. Delivery times cannot be guaranteed. Call our customer service if you have any questions (1-866-336-7546 or 604-982-3240)


*Exceptions:

1- Only local residents (Greater Vancouver, British Columbia, Canada) may select Store Pick-Up as a shipping option.
You can call our customer support at 1-866-336-7546 to arrange a time for pick-up of purchases at the following address: 120 100 East 1st Street North Vancouver, B.C. V7L 1B1.

2- North America refers to only Canada and USA and not Mexico.

All Orders:

All delivery times are estimates. In most cases, delivery is within the specified time. However, in rare cases, delivery may take longer due to unforeseen and uncontrollable circumstances. Expedited and regular mail do not have guaranteed delivery times.

Claims:

In very rare cases, if your order is not delivered within the above mentioned period, claims can be made 4 weeks after the shipping date through the local postal company. Once the claim is approved, a second shipment or store credit will be issued. There will be no extra shipping cost for the second shipment.

SHIPPING POLICY

North America (Canada and USA): Canada Post and USPS

 

Delivery Time

Rate

Type

6 to 8 Days

$7.99 Free for orders over $120

Standard - USPS - Tracking

4 to 5 Days $14.99 

Expedited - USPS- Tracking & Insured

1 to 3 Days

$19.99

Priority - USPS- Tracking Insured

STORE PICKUP

FREE


Pickup from
 

#120-100 East 1st Street, North Vancouver, BC

IMPORTANT:

You may only pick up your order after you receive the " Ready for Pick up" email confirmation from us. Your order will not be available before the confirmation email is sent.

Store Hours: 

Mon-Fri: 9:00am-5:00pm

Sat: 11:00am-3:00pm (Only by calling and arranging with staff in advance)


Outside North America - International Service
All International orders are labelled as Gift with a low value to avoid custom / duty charges.
However if the customs apply any duty charges at destination country customer is responsible to pay such charges.

 

Delivery Time

Rate

Type

   5 to 10 Day

$34.99

Priority - Tracking & Insured All countries listed for shipping

 

Out of Stock Items

You will receive an email if any items from your order are currently out-of-stock with an Estimated Time of Availability (ETA).

For larger orders - shipped to USA and Canada addresses - we may split your order at no additional shipping charge and ship all available items. All out of stock items will be shipped separately in the last and second shipment once they are available.

All International and small orders (Less than $200 to $300), will ship as soon as the out-of-stock item becomes available.

In case you wish to split your order additional shipping charges may apply after and your order may be split after we receive your confirmation of acceptance of the additional shipping charge. If you have questions, please contact Customer Support.


For shipments outside Canada & U.S: Youll receive an email notification if any items from your order are currently out-of-stock with an Estimated Time of Availability (ETA). Your complete order will ship as soon as the out-of-stock item becomes available. If you would prefer to cancel the out-of-stock item(s), please contact Customer Support immediately.

For orders arriving at a HOTEL, please select the Express Shipping option. Delivery times cannot be guaranteed. Call our customer service if you have any questions (1-866-336-7546 or 604-982-3240)


*Exceptions:

1- Only local residents (Greater Vancouver, British Columbia, Canada) may select Store Pick-Up as a shipping option.
You can call our customer support at 1-866-336-7546 to arrange a time for pick-up of purchases at the following address: 120 100 East 1st Street North Vancouver, B.C. V7L 1B1.

2- North America refers to only Canada and USA and not Mexico.

All Orders:

All delivery times are estimates. In most cases, delivery is within the specified time. However, in rare cases, delivery may take longer due to unforeseen and uncontrollable circumstances. Expedited and regular mail do not have guaranteed delivery times.

Claims:

In very rare cases, if your order is not delivered within the above mentioned period, claims can be made 4 weeks after the shipping date through the local postal company. Once the claim is approved, a second shipment or store credit will be issued. There will be no extra shipping cost for the second shipment.

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Eternal Skin Care ®
1700 7th Avenue, Unit 2100
Seattle, WA 98101
United States
Copyrights 1999-2017

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Eternal Skin Care ®
1700 7th Avenue, Unit 2100
Seattle, WA 98101
United States
Copyrights 1999-2017

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Price in US Dollars.

Free shipping on orders over $120.00.

Standard shipping of $7.99.

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