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FAQs

ACCOUNT ISSUES

How can I access my account?

Enter your registered email address and password.

What can I do if I can’t log in?

If you're having difficulty accessing your account, kindly check the spelling of your email address or password and on what store you're trying to login. Note. that if you have registered at our US store, you will not be able to login to Canada and vice versa.

What if I forgot my password?

No worries. We can retrieve your password by sending it to your email. Just click on your designated store below.
US store
CA store

You will be asked to enter your email for confirmation.

If you're still having trouble, you may need to register a new account or call us at 1 866 336 7546 for assistance.

How can I modify my account?

Simply click on “My Account” if you want to make the following changes to your profile:

  • Upload your photo
  • Check your reward points
  • View your order history
  • Update your address and birthday
  • Edit your email address and password
  • Track your order
  • See most purchased items

>GENERAL INFO
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>ORDER INQUIRY
>PRODUCT CONCERNS
>REWARD POINTS
>SHIPMENT CONCERNS

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Eternal Skin Care ®
1700 7th Avenue, Unit 2100
Seattle, WA 98101
United States
Copyrights 1999-2019

Email Signup

No spam. Unsubscribe at any time.

Eternal Skin Care ®
1700 7th Avenue, Unit 2100
Seattle, WA 98101
United States
Copyrights 1999-2019

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Price in US Dollars.

Free shipping on orders over $120.00.

Standard shipping of $7.99.

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