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Shipping Policy
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Service |
Delivery |
Rate |
Notes |
Type |
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UPS - USPS, Canada Post |
5 to 6 Days |
Free Over $200 $6.99 |
IN NORTH AMERICA |
Standard |
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UPS - USPS, Canada Post |
4 to 5 Days |
$8.99 |
IN NORTH AMERICA |
Air |
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UPS - USPS, Canada Post |
3 to 4 Days |
$10.99 |
IN NORTH AMERICA |
Expedited - Insured |
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UPS - USPS, Canada Post |
1 to 3 Days |
$19.99 |
IN NORTH AMERICA |
Priority Tracking Insured |
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International (Outside N. America) |
4 to 10 Days |
$39.99 |
Outside N. America |
Priority Tracking Insurance |
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See Notes below for Exceptions |
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North America Shipping:
1-Standard and Expedited Shipping to Guam, Hawaii and Puerto Rico may takes up to 4 weeks.
2-Delivery to APO addresses may take up to 6 weeks.
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International Shipping (Outside North America):
1-All international (Outside North America ) orders will be labeled as "GIFT" and invoice is not included with the value of the products to prevent customs duty charges (Packaging slip without prices is included only).
2-International (Outside North America ) shipping cost above is for orders up to $200. For orders over this limit the cost is higher and will be calculated during check out.
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All Orders:
1-All Delivery times are an estimate. In most cases delivery is within the specified time. However in rare cases delivery may take longer due to uncontrollable circumstances.
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Claims:
1-In a very rare case your order is not delivered within the above mentioned period, claims can be made 4 weeks after shipping date through Postal Service. Once the claim is approved a second shipment or refund will be made for your order. In such cases there is no extra shipping cost for the second shipment.
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Current Forum Discussions:
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Michelle from MA
May 26, 2005
"I am writing to Thank You for the Decleor set I received today. Your website is great, and so are the products. You have great customer service and I look forward to ordering from you in the future!
Thanks again
"
Write your own !
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